Shipping policy
SHIPPING POLICY
Physical Orders
Each physical planner is printed to order and shipped through a third-party print and fulfillment partner.
Estimated delivery is approximately 12 to 14 business days from the time you place your order, including production and shipping. These are estimates, not guaranteed delivery dates.
Shipping costs are not included in the product price. They are added at checkout based on your destination and the number of planners in your order, and you will see the total before your order is completed. Each order can include up to 5 Physical planners. Please contact us for larger orders.
Delivery dates provided at checkout are estimates and are not guaranteed. Delivery times may vary based on production time, destination, carrier delays, holidays, weather, or other circumstances outside our control.
Once an order has been submitted for production, it may not be canceled or modified.
International Orders
We ship to selected international destinations. Available destinations and shipping rates are shown at checkout. If your country is not available at checkout, the Digital PDF can still be purchased. The estimated delivery time of approximately 12 to 14 business days applies to all supported destinations.
International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges are not collected at checkout and are not included in the product price or shipping cost. They may be charged by the carrier or customs authority on delivery, vary by destination, and are the responsibility of the customer. Please check your local customs office for details.
Digital Products
Digital products do not require shipping. After purchase, your download link is sent to the email address used at checkout and is also available on your order confirmation page.
Incorrect or Damaged Orders
If your physical order arrives damaged, defective, misprinted, or incorrect, please contact us at info@echoesofintrigue.com within 14 days of delivery. Include your order number and clear photos of the issue so we can review it and determine the appropriate resolution, in line with our Refund Policy.
Questions
For questions about your order or shipping, contact us at info@echoesofintrigue.com. We aim to reply within 2 business days.
Echoes of Intrigue LLC
11806 Bruce B. Downs Blvd. #1112
Tampa, FL 33612